We understand that unplanned issues can come up, and you may need to cancel a lesson or withdraw from an event. If that happens, we respectfully ask for cancellations to be made at least 72 hours in advance. All teaching staff wants to be available for your needs and the needs of all our clients. When a client does not show up for a scheduled lesson/event or cancels on the day of a lesson/event, another client loses the opportunity to play. This has caused us to strictly enforce the policy of charging full price for no-shows and cancellations not made within 24 hours.
